The SH15 Blackline computer is a rugged vehicle mount computer (VMC) as well as a fixed mount unit for use in most any industrial application.
The SH21 Blackline computer is an industrial computer designed for wall or fixed mount industrial applications.
A sealed design tested to IP65/IP67 ensures operation for both computers in the toughest environments. The Capacitive Touchscreen features a 3 mm anti-glare armored glass which can be used even when wearing gloves.
The SH15 Blackline and SH21 Blackline computers preserve all the rugged features found in the related Rhino II™ vehicle mount computers: sealed design, capacitive touch display, excellent Wi-Fi roaming capability and much more. As an added value, the SH21 Blackline computer with its slim and light chassis contains either an energy saving Intel® Quad-Core or Intel® Core i5-processors. A high efficiency 110/230 VAC internal power supply is available for this product.
Both computers offer a choice of Windows® Embedded Standard 7 or Windows® 10 IoT Enterprise operating systems. Adding a handheld bar code scanner such as Datalogic’s PowerScan™ 9500 reader allows for quick data entry and location confirmations.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
