Convenience for a customer has always been key for convenience stores. With a typically small number of items purchased, consumers are not willing to wait in line for ages to pay and demand a faster and more efficient store.
A recent consumer survey found 15% of shoppers will leave a convenience store and abandon their purchase after just one minute of waiting in line. The survey revealed shoppers, especially younger ones, demand a more efficient and tech-driven convenience store experience. Customer’s expectations rise as they encounter technological innovation not just in retail but across other industries as well.
Certainly, with the rise of frictionless checkout, convenience store shoppers want this technology available for their use in store. And while some convenience stores may opt for a completely cashier-less checkout experience, many convenience stores are looking at a variety of alternative options and the technology to support them.
By retaining traditional checkouts manned by cashiers, human interaction increases leading to a greater connection with the brand and store. There is also the opportunity to upsell or cross sell thereby growing revenues.
With space at a premium, modern convenience checkout’s need to have optimum performance with a small, ergonomic footprint. Flexibility is key, and modern devices should have the ability to perform various functions throughout the store.
Whilst legacy systems can hinder the in-store experience, Datalogic can help convenience stores take a leap of faith and invest in their store technology delivering the right convenience checkout solution for today’s marketplace.
Today, convenience store formats vary from small kiosks to hyper convenience stores, each with its individual checkout configuration requirements. Datalogic has unparalleled leadership in reliable checkout POS solutions that enable retailers to enhance checkout speed as well as improve transaction accuracy and efficiency.
Datalogic has multiple options for convenience checkout that include fixed presentation scanners to versatile handheld scanners with a presentation operating mode.
To support the different configuration needs at a checkout, Datalogic offers an extensive line of technology solutions such as 100% digital imaging scanners, presentation scanners, handheld scanners, and much more.
