You always dreamt of having one device to fulfil all your retail needs. Well, here it is: the Joya Touch 22. This powerful mobile computer scanner is equipped with a powerful processor, capable of handling customized add on applications to make your in-store experience as seamless as possible. It will ensure you have a seamless shopping experience, make use of the latest offers, get everything you need, and locate all your products as efficiently as possible. It is the missing piece in self-shopping. What’s more, the device is equipped with wireless charging and can be always kept clean, but also provide a maintenance free long life of continuous operation. Technology and user experience combine to create the future of self-shopping and self checkout.
The Joya Touch 22 is the only self-shopping assistant you will need in today’s busy world of in-store retail. Customers nowadays expect an ultra-powerful and more personalized shopping experience, with targeted marketing and advertising appearing seamlessly on their handheld device. Retailers also make massive gains as they can provide their valued shoppers with lightning-fast product information as they make their way around stores. The result is a genuine win-win, with shoppers moving around more quickly in-store and at the checkout, and retailers deploying staff to carry out other helpful activities. With over 15 years in providing self-shopping solutions, Datalogic now brings you the ultimate handheld mobile computer barcode scanner. It is powerful, has a high degree of connectivity, is fully customizable, and backward compatible with existing Memor and Joya accessories. What more could you ask for?
Self-shopping devices need to be able to withstand the toughest of use from your customers and your staff, day-in, day-out. Damaged or dirty charging contacts resulting from constant handling seriously affects the risk of failure and has a big impact on your return on investment. The Joya Touch 22 uniquely features wireless charging technology and takes only 2 hours to reach full capacity. Even a short 15-minute charge provides over 70 minutes of continuous use. Simply place your device in the cradle and never have to worry about charging efficiency. These easy to maintain units can be easily wiped clean, eliminating the need for expensive maintenance or unplanned downtime. Are you ready for action?
The new Joya Touch 22 is beautifully engineered and ergonomically designed, with or without a pistol grip. Within the housing is a powerful Qualcomm® SD660 2.2 GHz processor, 4 GB of RAM and 32 GB of flash memory. Snappy performance is guaranteed, and you get near instantaneous feedback of successful scans with Datalogic’s distinctive Green Spot confirmation. Your customers will feel at home using the device as it features the familiar Android™ operating system with built in Google Mobile Services. If you want to personalize your device, you have access to a multitude of colors and branding options. Ultimate power doesn’t have to come at a cost.
Navigating large stores can be a daunting experience, especially when trying to find the right products at the right price. The Joya Touch 22 can precisely track your customers indoor location via Bluetooth or Wi-Fi. QUUPA compatibility also ensures accurate tracking of customers as they navigate different parts of the store. Real-time information is remotely delivered to users, alerting them to on-screen prompts of nearby products and promotions. Providing a tailored customer experience and satisfaction is something that Datalogic have worked on extensively with our ISVs and partners. The Joya Touch 22 really is the ultimate mobile computer scanner and your trusted shopping companion.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
