The Gryphon™ series of handheld readers already have a solid and respectable reputation throughout retail, commercial services, light manufacturing, healthcare, and access control. The new Gryphon 4200 linear imager has just moved the bar even higher. This series represents the premium range of 1D handheld scanners from Datalogic for use in multiple applications. It has been equipped with many future-proof upgrades to keep your operation ahead of the game. Additionally, the reader housing can withstand the harshest of chemical cleaning agents making daily cleaning easier and safer for the operator. The scanner will be operable from shift to shift and effortlessly read hard to read, poor quality, and damaged codes. You can even scan barcodes directly from mobile device screens or through tough plexiglass panels. Enhance the operating flexibility at POS, capturing any barcodes from near to far with a great depth of field – easier than ever. Operators can also read the ‘bottom of the basket’ items. You couldn’t ask for more.
The Gryphon 4200 imager comes equipped with a very intuitive soft line viewfinder. This helps the operators easily target exactly the code they want to read. Especially when there are multiple barcodes present, the operator can easily point, shoot, and decode the correct one. No more need to spend precious time making multiple attempts to scan the right code. Although the scan line is soft and easy on the eyes, the brightness can easily be adjusted based on your required working environment. Datalogic is there to meet the increasing demands in e-Commerce, where speed and efficiency are the key differentiators of the most successful organizations.
The Gryphon 4200 linear imager has an exceptional depth of field, enabling reading of codes from near to far, even when they are high density or low resolution. With Datalogic’s Motionix technology, your operators can easily transition between handheld operations and stand-mounted. The reader automatically detects and scans barcodes without human intervention. This goes a long way in improving operator productivity and will easily manage scanning requirements in virtually all situations. This premium reader easily handles fast moving codes, at different or awkward angles, and when lighting is poor or very bright. The Gryphon 4200 adapts to your requirements automatically.
The Gryphon 4200 is truly unique in having inductive wireless charging. The number one failure of cordless scanners in the field is poor or damaged charging contacts. Rather than requiring costly and time-consuming maintenance, the Gryphon 4200 will never let you down throughout thousands of charging cycles. By utilizing the same standard of charging used by most smartphone brands, Datalogic has created a scanner that will increase your operator’s productivity. The greatest advantage of using this scanner is that it will continue to perform after continuous charging and regular cleaning cycles. A full battery charge gets you an unbelievable 80 hours of operation or 80,000 reads!
The Gryphon 4200 imager is designed to be connected to all of the common interfaces in today’s busy operating environments. The capability to directly interface USB Type C based solutions paves the way for connectivity to any type of modern PC or tablet and any of the latest POS systems and cash registers. For added flexibility, the wireless variants feature Bluetooth® wireless technology or Datalogic’s proprietary STAR Radio wireless communication. You can select the most appropriate solution based on your environmental requirements such as areas where interferences can affect data security and integrity. Whatever your situation, the Gryphon 4200 has you covered.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>