Datalogic is pleased to announce the availability of Datalogic Shield, a new software security offering from Datalogic. Datalogic Shield extends the lifecycle of Android mobile computers, offering our customers years of protection on their rugged device investment.
Typically, consumer mobile security support ends after 2-3 years. With Datalogic Shield, our customers receive an extended period of security support exceeding 5 years, along with OS version upgrades. This reduces the total cost of ownership, reduces security risks, and extends the useful life of their devices.
Datalogic Shield is already included for Datalogic customers purchasing a Datalogic EASEOFCARE contract for covered Android devices. Alternatively, customers can obtain Shield protection by purchasing a “software-only” Datalogic Shield contract.
FEATURES*:
*Subject to Datalogic Shield or Ease of Care Terms & Conditions
SUPPORTED DEVICES: select a device image to download
Download Datalogic Shield Part Numbers List
Access Datalogic Shield Updates
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
