The Halogen DE2X12-SR scan engine features a long reading range which surpasses most of the laser scan engines available, making it easier for current 1D laser users to migrate to 2D imaging technology. The Halogen DE2X12-DL scan engine can read high density bar codes at a closer distance. The Halogen DE2X12-WA scan engine also features a different lens system allowing a wide angle field of view with high quality image capture for demanding applications in a compact solution.
The small size of this engine makes it ideal for OEM use in size-constrained environments. It includes the same footprint and mounting hole positions as the Halogen DE2011-DL WVGA 2D scan engine.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
