The Halogen™ DE2102 scan engine features a megapixel sensor optimized for scanning high density and difficult to read codes. The dual-color LED Illumination can be programmed for white or red illumination which is useful for Digimarc® compatibility and specialized needs. The ‘4-Dot & Cross’ laser aimer is identical to the one in the Halogen DE2X1X scan engine family.
The Halogen™ DE2101 scan engine has a VGA camera with a wider field of view optimized for everyday scanning and Blue LED aiming for simple integration without the need for laser certification or labelling.
As with all Datalogic scan engines, `Green Spot’ technology for good-read feedback is an optional feature.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
