AREX400 is the top performing family of laser markers based on Fiber Laser Technology, dedicated to industrial Direct Part Marking (DPM) applications. AREX400 offers IP64 environmental resistance on the marking head, native communication protocols, quiet operations and embedded Safe Laser Off (SLO).
Powered by the innovative Lighter Software Suite, Arex400 is available in several configurations and power sizes to ensure the best results on nearly every application.
The new AREX401 has the same compact and rugged scan-head design and delivers an incredible average power of 100W, expanding the marking capabilities on automotive and aerospace components in terms of marking speed and engraving depth. This ensures reliable traceability on components that are exposed to high stress and wear or that are subject to aggressive post processing and finishing.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
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