Matrix 410N™ is an industrial 2D imager for traceability applications in material handling and logistic environments.
Matrix 410N™ is equipped with a ultra-fast image sensor, scanning at 2.0 MPixels, with a frame rate of 45 fps.
Ethernet connectivity is embedded, including standard communication services (TCP/IP, HTTP, FTP) and the most common industrial fieldbuses, as PROFINET IO, ETHERNET/IP, MODBUS TCP.
Matrix 410N is flexible, easily configurable as single device reading station or in a multiple device layout, in order to scan over larger areas or multiple sides.
Matrix 410N offers image saving functions for reading cases review (as No Reads). Up to 3.000 images can be stored on board or transfer to an external FTP clients.
Matrix 410N is “ease of use”: the DL.CODE software enables graphical setup and supports in-line monitoring functionalities, including live image display, reading statistics and diagnostics.
The embedded laser aimer and the Green Spot - projected into the scanning area - permit to user a quick scanning area determination and to easily acknowledge a reading without any external accessory or software.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>