The TD1100 series of linear imaging contact readers represent the Datalogic solution for customers who require a cost-effective solution for close contact bar code reading without sacrificing quality and performance. Designed for low throughput applications within multiple markets, the TD1100 readers provide the guarantee of contact reading with an excellent reading performance on virtually all linear bar codes, including damaged or poorly printed codes. Small, lightweight and low on energy consumption, the TD1100 readers available with the option of two different sizes of reading windows. The TD1100 65/90 Pro readers provide a complete all-in-one multi-interface solution, including RS-232, USB and Keyboard Wedge and Wand Emulation, while the TD1100 65/90 Lite readers provide USB or RS-232/Keyboard Wedge interfaces. An innovative ‘read-thru’ holder provides the TD1100 readers with hands-free reading capability on documents or small items.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
